Glossary
Koalr’s terms, in alphabetical order.
Action · One recommended piece of work in the Action Centre, scored for value and grounded in run data.
Agent Experience (AXO) · Agent Experience Optimisation. Whether AI crawlers can reach and understand your site: bot access, schema markup, llms.txt.
Agency Admin · The console where an agency manages clients, prospects, team, client logins and billing.
Background searches · The sub-queries an AI platform ran while composing an answer, where the platform exposes them. Also called fan-out queries.
Board · The Trello-style view in the Action Centre for tracking committed actions through Backlog, In Progress and Done.
Branded prompt · A prompt that contains your brand name. Measures how AI describes you, not whether it finds you. Excluded from rolled-up metrics and checked weekly.
Citation · An answer linking to, or listing as a source, a page on a domain.
Citation Share · Your domain’s share of all citations across tracked brand domains.
Client workspace · In an agency, a client’s own organisation with its own sites, logins and reports.
Connector key · The organisation-scoped key an owner creates under Integrations to feed Looker Studio. Shown once, stored only as a hash, revocable immediately.
Content pack · The LinkedIn post, thread, FAQ block, video script and JSON-LD generated from a finished draft.
Data as of · The timestamp of the run a page is reading from.
Discovery scan · The on-demand scan behind the AI Search Index that finds which of your pages sit in the shared source pool.
Draft · A piece written by the content agent in the Content Studio.
Evidence · The live checks on a draft showing how many retrieval conditions it meets.
Funnel stage · A prompt’s buyer intent, from Broad Discovery to Niche Intent.
Gap · A prompt where competitors are mentioned or cited and you are not.
GEO · Generative Engine Optimization: writing and structuring pages so AI platforms can extract, quote and cite them.
Kevin · Koalr’s assistant, in the bottom-right corner of every page.
llms.txt · A file at the root of a domain that tells language models what the site is about and what content is available.
Viewer, Editor, Manager · The three per-site access levels for members. Owners bypass them.
MCP · Model Context Protocol. Koalr’s MCP server lets AI agents read your visibility data.
Mention · A brand named in an answer’s text.
Multi-Site Dashboard · Every site in the organisation compared side by side. Called Agency Dashboard for agencies.
Not optimised · A page you have deliberately excluded from the GEO Audit, Actions and Kevin’s advice.
Opportunity · A content action in the Content Studio: rival page, own winner, gap or gap cluster.
Organisation · Your Koalr account’s workspace: sites, members, billing.
Own winner · One of your pages already cited on several prompts, and the companion piece it suggests.
Page to beat · The rival page (or your own working page) a draft is written to out-cover.
Pooled prompts · The agency prompt allowance, contributed per site and spent across every client.
Prompt · A real question Koalr asks AI platforms on your behalf.
Prompt Visibility Rate · Of all AI answers to your tracked prompts, the share that mention your brand. The headline metric.
Prospect · A free pitch workspace an agency uses to show a prospective client their data: one analysis, never refreshed.
Refresh workbench · The side-by-side view of a page’s headings and the exact edits that would improve it.
Revision · Named edits to an existing page that preserve everything untouched.
Run · One pass over every active prompt on every tracked platform, stored in full.
Sentiment · How positively AI describes you when it mentions you, 0 to 100.
Share of Voice · Of all brand mentions across your answers, the slice that is yours.
Site · One brand in one country: domain, competitors, topics, prompts and history. The unit of tracking and billing.
Site GEO Score · The site-wide average AI readiness from the GEO Audit.
Source pool · The set of pages an AI platform can pick from when composing an answer to a prompt.
Tone of voice document · Your saved description of how you write, with real sample sentences, which the content agent writes to.
Topic · A group of related prompts.
What next · The guided checklist and weekly feed opened from the Dashboard.