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The Prompts page (titled Prompt Explorer in the app) is where you manage the questions and read how each one performs. Read it as one list or Group by topic; branded prompts sit pinned in their own group at the top either way.

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At a glance

The Prompts page in Koalr, with the main areas numbered
  1. Active, Suggested and Inactive prompts
  2. Filter by whether you were mentioned, and by topic
  3. Group by topic, or read one flat list
  4. One row per prompt: visibility, sentiment, competitors and platforms

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The table

Click any row to open the prompt detail with the real answers.

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Views

  • List: the table above, grouped by topic if you choose.
  • Citation grid: prompts against platforms, showing where your site was cited as a source. Empty until a run has completed.
  • Visibility heatmap: prompts against platforms, tinted by visibility, for spotting a platform-wide gap at a glance.

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Filters

Narrow by whether your brand was mentioned (All Results) and by topic (All Topics). Every figure on the page comes from the latest completed run, so there is no date range here; open a prompt for its history over time.

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Active, suggested, inactive

Switch between the prompts running now, the ones Koalr suggests, and the ones you have retired. An active prompt can also be paused from its row menu (Pause tracking): a paused prompt keeps its history, is not checked in runs and does not count towards your plan, and Resume tracking brings it back. See Prompts and topics for how to add, accept, edit and deactivate.

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Shared prompts

On a client site of an agency that uses a shared taxonomy, the prompts the agency sets carry a Shared chip with a lock. They have no checkbox and no row actions, and their topics cannot be renamed or deleted: only the agency changes them. A filter switches between All prompts, Shared and Yours, and a topic holding both shows each count. Your own prompts can sit in a shared topic too. Add one there, or accept one that Refresh with AI on the Suggested tab suggests for it: the refresh covers shared topics as well as your own. Your prompts in a shared topic work like the rest of your prompts.

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Branded prompts

Branded prompts (ones that contain your brand name) are excluded from every rolled-up metric. AI will always mention you when the question names you, so including them would drag the numbers towards 100% and hide the real picture. See Branded prompts.
The pinned Branded prompts group carries its own note explaining the difference, and each row shows when it was last checked (weekly). Use the row menu to mark or unmark a prompt as branded if the detection is wrong.

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Mentioned versus cited

Two things can happen in an answer: your brand is named, or your site is cited as a source. Visibility here counts named mentions. Where your site was cited but the brand never named, the row’s Visibility ring shows those answers as an amber segment, with a tooltip giving the count, so the full picture stays visible without inflating the rate. See Citations and mentions. Every figure on this page refreshes with each completed run.